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Waiting On Hold When You Call?

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Ivan Stanojevic on March 1st, 2010.
Posted in Help.

I’ve never liked being put on hold to wait for a representative. This makes a potentially short support or sales call last a lot longer. Because of this distaste we have never been eager to use a live caller queue where you wait in line on hold to be helped. Instead, if we don’t pickup [...]

2 More Video Lessons

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Justin Laing on January 17th, 2008.
Posted in Help.

I’ve added two more video lessons and created a page that will list all video lessons. The two new videos are: ‘Opening the register’, and ‘A basic sale’. We’ll be adding more advanced lessons as time goes on.
List of MerchantOS Video Lessons

Video Lesson – Layaways and Deposits

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Justin Laing on January 3rd, 2008.
Posted in Help.

I just made a video on how to do a layaway with a deposit. It goes through starting the layaway, entering a deposit amount, paying for the deposit, and then completing the layaway and applying the deposit.
Layaway and Deposit Video – Check it out if your having trouble understanding layaway deposits.