Features
MerchantOS is a complete point of sale system but the most important feature is ease of use. We have worked with our customers for years to achieve a system that most people can learn in minutes. When you do need help, our first class support is just a phone call away.
More important than any one feature, MerchantOS is easy to learn and use. New employees will learn quickly and experienced employees will appreciate the simplicity of MerchantOS.
All of our plans include our complete feature-set. Small, medium or large you’ll have everything you need to run your business.
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Point of Sale / Register
Easy to use and flexible to save you time and make you look good in front of your customers. Track customers, deposits, layaways, and special orders.
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Advanced Items
Our advanced items module allows you to keep track of more sophisticated item types. It allows you to track serial numbers, create boxes, bulk items and more.
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Inventory Control
Inventory control is the the part of the system that helps you manage your inventory. It allows you to create item descriptions, track purchase orders, and count inventory.
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Cloud Based Point of Sale
We store your data on our secure cloud hosted in multiple data centers with real-time backups. This means no matter what happens, your data is always safe and available.
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Work Orders / Service Dept.
The work order module organizes your service department. It helps you keep track of what needs to be done, what’s been paid for and customer service history.
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Epic Support / Always Free
If you have problem and need help, you just give us a call and we’ll do our very best to help you – always free of charge!
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Customer Relations
Customer relations management (CRM) helps you keep track of customers. It tracks details about the customer like contact information, purchases and service history.
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Credit Card Processing
You can optionally process credit cards within MerchantOS. Simply swipe a customer’s credit card to complete a transaction. Cards are usually processed in under 3 seconds.
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Integrations
Native integrations with best-of-breed accounting (QuickBooks), E-commerce, invoicing and marketing tools streamline your business.
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Powerful API
Use our API to build custom extensions to MerchantOS or create your own custom integration with another application.
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Reporting Tools
Real-time information about your business is always available. You’ll know what items are selling, who are the big spenders, and how your business is growing.
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Purchase Orders
Easily create purchase orders for your store using our preloaded catalogs and quickly load them into inventory when your vendor supplied order arrives.
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Vendor Catalogs
We have over four million items preloaded for you. You’ll save time by not having to manually enter data.
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Hardware Compatibility
You can speed up your point of sale and inventory control with receipt printers, barcode scanners, label printers, touch screens, and card readers.
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Employee Accountability
MerchantOS keeps track of the who, what and where of all transactions.
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Security
No jokes when it comes to security. We use SSL encryption, hardened data centers, firewalls, and other measures to protect your data.
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Continuously Improved
Unlike traditional POS software, MerchantOS is continually improving. Without the need to buy or install upgrades you’ll always be running on cutting edge technology.
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Web Based Point of Sale
We store your data on our secure servers hosted in multiple data centers with real-time backups. This means no matter what happens, your data is always safe and available.
Try MerchantOS FREE for 30 days. No credit card required.
No contracts, no commitments. Retail Software. Easy.
Multi-Shop Ready
If you own more than one retail location you can have them work together in real time with MerchantOS. All stores are managed within one account, inventory is viewable by shop or all together. Your staff at each location will also have access to our email and phone support.
Growing? We're ready to help - we can add a new store to your account in minutes and it's easy to switch from one of our single-shop plans to the multi-shop plan. Just give us a call!
“A very easy interface for associates to learn.” Jessica, Pet Place Plus, Jackson, Wyoming
The MerchantOS Philosophy
Quite often we hear things like “Is that it?”, “Wow that’s so simple.”, and “Is there something I’m missing?” from prospective customers. At MerchantOS we believe in making things easy and fairness for our customers. Here are some of the main points in our philosophy towards software and our customers.
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Retail Software. Easy.
When we do anything here at MerchantOS, our company slogan is always on our mind. Not only do we make our software easy, we try to make all elements of how we do business easy. You will find we’ve worked hard to make your experience as simple as possible from our incredible support team to our software.
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Startup Fees
If we incur little or no cost to get you started, there is no reason to bill you. Often service oriented business charge start-up fees to help a customer become heavily invested in their product offering and less likely to leave. We dissuade you from leaving with great software.
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Contracts
Another tactic many businesses use to lock in a customer is force them into a contractual term of service where the customer would have to pay a huge penalty to stop using the service. Once you enter in to a contract, these businesses are less motivated to help you and your business since they know you’re stuck with them for the contract duration. We want you to know we are always working for you. That’s why we do not force our monthly subscribing customers into any obligation to continue our service longer than the month they already paid for.
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Honesty
When you evaluate our software and speak with us about your needs, you’ll find we are very up front about what our software can and can not do for you. We aren’t in this for a quick sale. We have no contract to keep you around if things don’t work out. If you aren’t a fit with our software we’ll let you know and warn you of any problems you may encounter. Having happy customers is very important to us. Doing our best to let you know exactly what you are getting in to will greatly increase the probability of your satisfaction.
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Retailers know what they need
When this company was founded, we had a lot more exposure to the retail environment and were able to create a great starting point for our software. Now we rely on you to help us make our software better for you. Almost all the updates in our software are in response to customer feedback and careful research of that feedback.
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Real People
We try to empower every one of our employees with the ability to make decisions and give you the help you need. If any one of us can’t help you with your situation, we get you in touch with the person who can.
Try MerchantOS FREE for 30 days. No credit card required.
No contracts, no commitments. Retail Software. Easy.