Epic Support / Always Free
If you have problem and need help, you just give us a call and we’ll do our very best to help you. We can even connect to your computer remotely to help you setup hardware or help with other problems. It’s the best technical support you’ll ever experience from a software company. Just ask our customers!
Phone & Email Support
(866) 554-2453 -or- support@merchantos.com
Hours: Weekdays: 8am-5pm PST Weekends: Emergency Support
Emergency Support: When you call our support line you can leave an urgent voice mail. We respond to urgent voice mails as quickly as possible. Describe your situation so that we may verify that you need a call-back to continue conducting business.
MerchantOS User Manual
Complete documentation on MerchantOS features and setting up your POS hardware. Also contains video lessons narrated by our own expert trainer Scott Kern to speed up staff training.
User Forums
If you can wait a little while for an answer go to the forums and post your question. There you can also discuss questions with fellow MerchantOS users. Your question may even already be answered.
Try MerchantOS FREE for 30 days. No credit card required.
No contracts, no commitments. Retail Software. Easy.
All of our plans include our complete feature-set. Small, medium or large you'll have everything you need to run your business.
More MerchantOS Features
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Inventory Control
Inventory control is the the part of the system that helps you manage your inventory. It allows you to create item descriptions, track purchase orders, and count inventory.
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Customer Relations
Customer relations management (CRM) helps you keep track of customers. It tracks details about the customer like contact information, purchases and service history.
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Security
No jokes when it comes to security. We use SSL encryption, hardened data centers, firewalls, and other measures to protect your data.
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Epic Support / Always Free
If you have problem and need help, you just give us a call and we’ll do our very best to help you – always free of charge!
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Reporting Tools
Real-time information about your business is always available. You’ll know what items are selling, who are the big spenders, and how your business is growing.
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Vendor Catalogs
We have over four million items preloaded for you. You’ll save time by not having to manually enter data.