Frequently Asked Questions

From MerchantOS Manual

[edit] How do I charge a fee based on the sale value and sales tax?

[edit] How do I discount sales tax?

[edit] My label printer is having trouble feeding labels and is not printing labels correctly. Sometimes a red light flashes.

Open the label printer and check that the roll of labels spins freely. There should be no resistance on the spinning of the roll at all. If there is resistance you can adjust the roll holders outward. Remove the roll of labels, spread the spring loaded roll holders out almost all the way, and flick the green button below where the roll of labels is placed down. This will hold the roll holders in their position and reduce resistance on the spinning of the labels. Replace the labels and try printing again. You may have to adjust the roll holders inward slightly if the roll falls through the holders.