Opening and Closing

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Contents

[edit] Video Lessons

  1. How to open the register at the start of the day.

[edit] Opening the Register

Before you can use a register, you must open it. This process tells the register how much you will be starting with in your cash drawer (till). Combined with closing your register at the end of the day, you will be able to see any shortages or overages of funds in your till.

  1. When you login to MerchantOS, you will be first asked which register you are using. If the register you choose is not open, you will be taken directly to the opening process. If you are already logged in to MerchantOS and have not yet selected a register, press the register menu button then select your register. Finally if you have accidentally selected the incorrect register for the computer and need to switch to the correct register, press the register menu button then press Switch Register followed by selecting the correct register button.
  2. You will be prompted with a screen asking how much of each denomination of cash you are starting with in your till. Fill in the fields with the quantity of each denomination you have. If you have any funds that do not fall within any of the available denominations, add the dollar value to the Extra field. Alternatively you may use the extra field to enter the entire cash value of your opening till if you prefer not to use the denomination fields. A running total of the opening balance is grayed out at the bottom of the prompt.
  3. If you are using the MerchantOS recommended receipt printer and cash drawer, you can use the Open Drawer button to pop open your cash drawer.
  4. Press Submit Count to open the register with the starting amount entered.

[edit] Payouts

When you need to remove money from the till for any purpose, you should use a payout to keep your till in balance with what's expected at the end of the day. The register must already be open in order to perform a payout.

  1. Press the Register menu button then select Payout/Drop.
  2. Enter the denominations you will be removing in the appropriate denomination fields or use the Extra field.
  3. Verify the payment type selector is set to the type of payment being removed from the register. The default is cash.
  4. A note is not mandatory but could prove very helpful in the future when trying to determine the purpose of the payout. Enter any notes in the note field.
  5. Press withdraw and remove the amount from the till.

[edit] Paying In

If you will be adding cash to the register for any purpose other than opening the register you should use the Pay in function.

  1. Press the Register menu button then select Add Amount.
  2. Enter the denominations you will be adding in the appropriate denomination fields or use the Extra field.
  3. Verify the payment type selector is set to the type of payment being added to the register. The default is cash.
  4. A note is not mandatory but could prove very helpful in the future when trying to determine the purpose of the pay in. Enter any notes in the note field.
  5. Press Add and add the amount to the till.

[edit] Closing the Register

At the end of each day, you should close the register. This process will help you determine any discrepancies in your till.

  1. Press the Register menu button then select Close Register.
  2. You will be prompted with a screen asking how much of each denomination of cash you have in your till. Fill in the cash fields with the quantity of each denomination you have. If you have any funds that do not fall within any of the available denominations add the dollar value to the Extra field. If you prefer not to use the denomination fields, you may use the Extra field to enter the entire cash value of your opening till. A running total of the opening balance is grayed out at the bottom of the cash section.
  3. There will also be a field to enter the dollar value of any other payment types you accept. Fill in these fields with the total value of each payment type.
  4. When all the fields are filled correctly, press Submit Counts
  5. Before the count is complete, you will have an opportunity to verify your count amounts. A prompt will show you what has been counted and what should be in the register. If everything looks correct press Verify Counts. If there is an error press Re-Count to return to the count screen in order to update your amounts entered.
  6. After the counts are verified the register is closed.

[edit] Making Payment Adjustments After The Register Is Already Closed

If you have the necessary user rights, you can switch payment types and edit closing counts even after they are submitted at the end of the day. This is helpful to make adjustments for incorrect entries made during the day. For instance a user may accidentally select the wrong payment type for a payment received.

[edit] Switching Payment Types

  1. From the menu select Admin->Utilities->Adjust Payments.
  2. A listing will show all the payments you have received for the current day. Set the search parameters to show the payment you would like to adjust.
  3. Once you have found the correct payment use the drop down to selector in its row to select to correct payment type it should be recorded as.
  4. The payment adjustment is saved automatically.

[edit] Editing Closing Counts

  1. From the menu select Reports->Register->Closing Counts.
  2. A listing will show the closing counts for the current day. Set the search parameters to show the counts for the day you would like to adjust.
  3. Once you have found the correct closing count, enter the correct amount in the counted column.
  4. The change will be automatically saved.
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