Bike Shop Software


Looking For An Easy To Use POS System For Your Bicycle Shop?

“POS software is changing with the times. One company leading this POS change is MerchantOS in Silicon Valley.” Bicycle Retailer and Industry News - November, 2007

Spend your time with your cycling customers, not managing your point of sale system.

MerchantOS is a point of sale and inventory control system. It keeps track of all your sales, customers, inventory, purchase orders, work orders, and more. It’s got all the features you’ll need to manage your bike shop packaged in an easy to use and intuitive design.

What makes MerchantOS different from the other POS systems?

It’s a web based system! That means you access it through your web browser from anywhere you have internet access. You don’t worry about software upgrades, data backups, viruses, hard drive crashes or any other problems you are used to with normal software.

Quick Links

1. Try Out Our Demo
2. Sign Up For 30-Day Free Trial
Questions? Call (866) 554-2453

Annoying things you’ll never have to do again once you switch to MerchantOS:

  1. Make backups.
  2. Perform updates to your POS system.
  3. Worry about damage from viruses.
  4. Try to recover your data after a hardware failure.
  5. Manage the day-to-day security of your data.
  6. Close your store or disrupt your business to take inventory.

Jason Norman, writing in Bicycle Retailer and Industry News, observed that “Point-of-sale (POS) software is changing with the times.” He calls MerchantOS, “One company leading this POS change.”

Norman lists some of the advantages of a Web-based system: real-time access from anywhere, freedom from making your own backups, no worry about viruses or hardware failures, minimal initial investment, and platform independence.

According to a study conducted by the National Bicycle Dealers Association (NBDA), “someday most computer programs and data [won't] reside on personal computers. Instead people will have Internet access and pay subscription fees to store their data and programs elsewhere.”

4 Facts you absolutely must know before buying a POS system:

  1. The single most important feature of a point of sale is being easy to use.
  2. There are over 600,000 bicycle products. You don’t have time to hand enter all that data.
  3. 31% of computer users have lost all of their files to events beyond their control.
  4. 60% of businesses that lose their data will shut down within 6 months of the disaster.

Quick Links

1. Try Out Our Demo
2. Sign Up For 30-Day Free Trial
Questions? Call (866) 554-2453

How does MerchantOS improve my business?

  • Fast and efficient point of sale. Quickly handle special orders, layaways, work orders, deposits, refunds, store credits, gift cards, credit card transactions and more. All from the point of sale without making the customer wait.
  • Inventory control - we have catalogs from all the major bicycle vendors. This makes creating a purchase orders easy because you don’t have to type in product descriptions.
  • Real time in-stock information allows you to check to see if you have an item in stock or back ordered from anywhere. This information is updated in real time as sales are made and inventory is checked in.
  • Customer relations management. We keep track of all your customers, their purchase history, special orders, layaways, work order history, credit accounts, gift cards, and more!
  • When a customer comes in asking about that special order you’ll be able to give them fast and accurate information.
  • Work Orders and service management. Create a work order for the customer and track it to completion. Lookup previous work orders for the customer and their individual bikes.
  • There are many more features in MerchantOS but the most important is ease of use. It won’t take you long to get comfortable with the system and if you do need help we are a phone call or email away.

How can you be so sure your data is safe with MerchantOS?

  • We use SSL 128-bit encryption to transfer your data between your computer and our servers. This is the same encryption your bank and credit card companies use. SSL 128-bit encryption is virtually impossible to break.
  • We store your data in 2 different professional data centers, with 24 hour security & monitoring and industrial fire protection.
  • We back up all your data in real time, in both our locations.
  • We make incremental backups of your data hourly, daily, weekly, & monthly.
  • We store a copy of your backups in an off site safe.

We stay up at night and work on the weekends making sure your data stays safe and accessible so you don’t have to. You can think of MerchantOS a professional IT department for about the same cost as your cell phone.

Quick Links

1. Try Out Our Demo
2. Sign Up For 30-Day Free Trial
Questions? Call (866) 554-2453

Have an existing system and want to keep your data? No problem!

MerchantOS will import your data for you. The standard charge for a inventory and customer list import is $100.

More than one retail location?

MerchantOS is the easiest, most powerful, and most cost effective system for owners of multiple bike shops. Employees at each shop can see the inventory of the other shops in real time. Make the most of all your shop’s inventory, along with pleasing your customers, by letting them know your other store has the item they are looking for in stock or transfer that item for the customer to pick up later.

Need credit card processing or a receipt printer?

MerchantOS can provide you with a complete solution. We have integrated credit card processing available, all the POS hardware you’ll need, and we can even send you a ready-to-go computer.

How Much Does It Cost?

$40 to $100 per month. The first month is free. There are no startup fees or hidden costs. There are no contracts to sign or penalties for changing or canceling your service. We work hard to keep your business! Owners of multiple retail locations pay $100/mo for the first location and $75/mo for each additional location.

Get Ready To Streamline Your Business!

Here are your next steps:

1. Try Out Our Demo - Click Here

2. Sign Up For A 30-Day Free Trial - Click Here

Questions? Call (866) 554-2453

Listen to what bicycle shop owners like you have to say about how much time MerchantOS has saved them:

Here's Scott Fitzgerald

He is the owner of Fitzgerald's Bicycles in Jackson Hole, WY. With five computers scattered across his shop's 1000 square foot floor, Scott and his staff have been delighted with how easy MerchantOS is to use and how much it has simplified their lives as retailers.

Shane Wilson from Oregon

Shane accesses his MerchantOS system from his iPhone. His wife Julie does all their books from home, or anywhere she pleases.

As much as he likes the convenience of the system, Shane confesses, "My actual real favorite feature about MerchantOS is definitely Justin and Ivan."

Shane isn't alone in his appreciation of the guys who stand behind the system. Shop owners who switch to MerchantOS from other systems are simply amazed at the support they get, along with greatly increased security.

David Nazaroff

at Toga Bike Shops in New York knew he needed a new point-of-sale system. Since he runs 4 shops, David did his homework before he switched. Listen to what he says about how much less money MerchantOS cost than any old-style system he considered:

And just why is having a web-based POS system so valuable to your business?

Well, for starters, are you really comfortable taking care of all your back-ups yourself?

Here's Deborah Rauens

of Rapid Transit Cycleshop in Chicago. Debbie sleeps better at night because she trusts her data to MerchantOS.

Are you losing sleep like Debbie was?

  • You can be just an accident away from losing your data. You probably have seen it happen to someone you know and heard about the painful experience they went through.
  • 3 out of every 5 businesses that lose their data will be out of business before a year has passed.
  • Since you can get a system where you know your data is safe in your POS system all the time, no matter what, why on earth wouldn't you?

Meet Ivan & Justin

We're real people. When you call up you won't get routed through some call center in India or be given to a customer support representative that has no idea who you are. You'll be talking to a real person who can actually help answer your question or solve your problem. We've been where you are and we know what you need. Give us a try today. We guarantee you'll be glad you did.

Give Us A Call: (866) 554-2453

Co-Founder & CEO: Ivan Stanojevic and his wife Erica.
Co-Founder & Software Architect: Justin Laing and his wife Jessica.